RevLauncher Customer Terms of Use and Sale

1. Your agreement and seller

These Customer Terms apply to browsing, customer accounts and purchases through RevLauncher, including purchases made with an email address without a login account. Your seller and contracting party is EggBit Games LLC, an Iowa limited liability company operating RevLauncher, at 1707 S Redtail Ave, West Des Moines, IA 50265, United States. Contact support@eggbitgames.com for support or legal correspondence. RevLauncher is the platform’s name.

You must be at least 18 and able to enter a binding contract. Individuals and businesses may purchase. If purchasing for an organization, you represent that you have authority to bind it. Provide accurate contact and purchase information and use only a payment method you are authorized to use. The Refund and Replacement Policy forms part of these terms. Mandatory consumer law takes precedence over any inconsistent restriction.

At initial rollout, purchases are available only to customers located in the United States, and only in the US jurisdictions enabled at checkout after our market and tax-readiness review. Canada, the European Union and all other non-US customer markets are not enabled for purchases. A US address alone does not guarantee eligibility: product restrictions and the checkout’s location and payment checks also apply. US territories and special-address destinations are available only if expressly enabled. Provide accurate location and billing information; do not use another person’s address or other inaccurate details to bypass these restrictions.

This purchase restriction does not by itself prohibit browsing, account registration or eligible international developer/creator participation. Those activities have separate eligibility rules. Stripe’s ability to process a card, the card’s currency or a developer’s location does not establish customer purchase eligibility. If we nevertheless accept a purchase outside an enabled market, that mistake does not remove our obligations concerning the transaction or any mandatory customer remedy.

2. Accounts and email-only purchases

Protect your account credentials, email account, purchase-access links and game keys. Do not share a purchase-access link or key with someone you do not authorize. Notify us promptly of suspected compromise or incorrect delivery information.

An email-only purchase does not create a login account. The delivery email identifies that purchase for delivery and support. We may associate it with a customer record and later with an account that verifies the same email. You can request support using the delivery email and purchase reference without creating a login account. Reasonable identity verification may be required before we reveal a key, change access details or redirect a refund.

3. Products and licenses

Game keys provide access to licensed digital games under the applicable developer, publisher and activation-platform terms. They do not transfer intellectual-property ownership or an unrestricted right to copy, resell or distribute the game. RevLauncher is responsible for duties imposed on it as seller; developer and issuer terms do not remove those duties.

Review the listing’s platform, edition, Steam AppID or other product identifier, territory, language, system requirements, release status and activation restrictions before paying. Only purchase a product eligible for your location and intended platform. We remain responsible for applicable remedies if what is supplied does not conform to the listing or mandatory requirements.

4. Price, payment and reservation

Before payment, checkout identifies the product, quantity, discounted price, charge currency, applicable customer taxes and any customer-facing fees. The final checkout total is the amount you authorize. Charges are processed by Stripe or another identified provider. A provider’s ability to process a payment does not override a product restriction, sanctions rule or unavailable market.

Prices and inventory are reserved for the checkout’s displayed reservation period. If that reservation expires before payment can be completed, a new checkout may use a different price or availability. Stripe-hosted checkout may first authorize the displayed total, temporarily holding it on your payment method. RevLauncher checks the final billing and payment-location evidence, tax result and order before capturing an approved payment or canceling an authorization that cannot be approved. A checkout return page or temporary authorization is not proof of a completed payment or entitlement to a key.

We do not deliver keys or allocate sale earnings before successful capture and order approval. A canceled, uncaptured authorization normally releases a hold rather than creating a separate refund credit; your bank controls when that release appears. An interrupted or uncertain payment may remain under review while we confirm its status, subject to payment-provider deadlines. Do not create repeated checkouts solely because a payment response is delayed; use the purchase reference to check its status or contact support.

We may reject, limit or cancel an order for unavailable inventory, an erroneous price, unauthorized payment, fraud, sanctions or other material legal/security concerns. If we cancel a captured order without fulfilling it, we refund the applicable full customer amount under the Refund Policy. We do not keep a customer’s payment merely because our internal platform fee is earned.

5. Delivery, reveal and activation

After successful payment, we aim to make key access available through your account or the delivery email’s access link. Delivery, reveal of the full code and activation with a third-party issuer are distinct events. Making a link available does not establish that an invalid key was supplied correctly or eliminate mandatory non-delivery/conformity remedies.

If paid access remains unavailable for 72 hours, we offer cancellation with a full refund or continued waiting. Contact us earlier if there is a problem. We do not wait unnecessarily when fulfillment is already known to be impossible, and shorter mandatory deadlines prevail. Payment review and technical outages may require investigation; they do not make a paid order nonrefundable forever.

Follow the correct platform’s activation process and disclosed technical requirements. An issuer may require its own account and impose lawful age, territory and conduct rules. Protect the code after reveal. Hiding a revealed code does not make it unrevealed.

6. Refunds and replacements

The Refund Policy explains the voluntary 14-day request window for unrevealed keys, manual exceptions for revealed-but-unactivated keys, invalid-key replacement/refund handling, non-delivery remedies and refund payment status. Submit a voluntary request within its applicable period; the review need not be completed within that period. Do not publish full keys when reporting a problem.

Invalid-key cases normally seek a replacement for the affected key, followed by an affected-key refund when a suitable replacement is unavailable, unsuccessful or legally insufficient. Refunds and replacements are manually reviewed. RevLauncher’s decision is final within its internal support process, subject to your legal rights and bank/network processes. Our arrangements with developers and creators do not require you to collect from them or wait for them to repay us.

The voluntary policy does not replace statutory withdrawal or defect remedies. Where early supply of digital content can end a withdrawal right only after express consent, acknowledgement and confirmation, we must obtain and provide those elements before relying on the exception. General terms acceptance or revealing a key alone is not represented as a universal waiver. A defect remedy may remain available after activation or after the voluntary period.

7. Creator codes

A valid creator code submitted at checkout may allocate part of the sale to that creator. Code attribution is recorded for the purchase and cannot be substituted or reassigned after purchase. A referral link alone does not promise credit unless its valid code is submitted for checkout. A code does not increase your price; any discount is shown before payment.

Creators may receive at least 5% of revenue remaining after our Platform Fee, with a higher applicable rate for some arrangements. Where no creator is attributed, a separate disclosed allocation from developer proceeds belongs to RevLauncher. These internal allocations do not add a hidden customer charge or reduce a required refund. If you are also a creator, you may buy games but may not apply your own creator code to your own purchase or evade that restriction.

8. Acceptable use and disputes

Do not use stolen or unauthorized payment methods, false identity, deceptive automation, sanctions evasion or other fraudulent means to obtain keys. Do not bypass purchase, key-access or self-attribution controls, or resell keys contrary to the license or applicable purchase restrictions. We may request proportionate verification, preserve evidence or restrict access where reasonably necessary for an investigation.

Please contact support about a problem before initiating a payment dispute where a reasonable opportunity to resolve it will not prejudice your rights or deadlines. Tell us about pending bank disputes to help avoid duplicate credits. You retain lawful rights to challenge payments, complain, seek advice or bring claims. An internal support deadline is not a condition on using those rights.

If an original key is refunded or replaced, stop using and sharing it. We may coordinate issuer-side revocation; a status displayed in RevLauncher does not itself establish external revocation. We will reconcile overlapping credits rather than intentionally refunding the same loss twice.

9. Privacy and communications

We use the information needed to process purchases, deliver access, support customers, prevent fraud, retain acceptance/transaction evidence and meet legal obligations, as described in the Privacy Notice. That notice is informational; accepting these terms is not blanket consent to personal-data processing or a waiver of privacy rights. Transactional messages about delivery, security, refunds, disputes and material service changes are separate from optional marketing consent.

We may retain records needed to resolve a purchase or meet law after an account closes, subject to applicable privacy and retention rules. Account closure is not a request to erase evidence that must lawfully be retained; you may exercise applicable privacy rights through our contact address.

10. Availability, responsibility and changes

Maintenance and third-party outages can affect service. We do not promise uninterrupted operation or indefinite compatibility with every third-party service. We remain responsible for legally required performance, refunds and other remedies. To the extent permitted by applicable law, we do not accept liability for indirect or unforeseeable losses; this does not exclude liability that cannot lawfully be excluded or a consumer remedy for our failure to perform.

We may suspend access reasonably connected to fraud, security, legal requirements or a material breach. Suspension or closure does not erase purchase support, required delivery/refunds or statutory rights. We maintain a way to contact us about outstanding purchases.

Ordinary material changes to ongoing account terms receive at least 30 days’ notice, with longer periods honored where required. Changes needed for law, security or provider requirements may occur sooner only as law permits. New terms apply prospectively and cannot retroactively reduce rights in an earlier purchase. We identify new versions and obtain renewed acceptance where required. You may stop new use and close your account if you decline, while keeping applicable rights concerning prior purchases.

11. Notices and continuing obligations

Send legal correspondence to support@eggbitgames.com or EggBit Games LLC at the postal address above. We aim to respond within 30 days, subject to any shorter legal deadline. This target does not require you to wait 30 days before raising a purchase issue or exercising a legal or payment-network right. Keep your recorded email accurate so transactional and contractual notices can reach you.

Obligations that naturally continue, including purchase remedies, valid payments, dispute resolution and lawful records, survive closure. A delay in enforcing a right is not a waiver. Mandatory law governs the treatment of any unenforceable provision.